Frequently Asked Questions

Answers to FAQs that we hear from Buddy customers.

Product

  • Buddy provides supplemental nutrition to your dog’s diet that supports 10 benefits that are essential for holistic health, wellness, and longevity: Heart Health, Skin & Coat, Immunity Boost, Calming, Digestive Support, Energy Boost, Promotes Youthfulness, Hip & Joint, Mental Sharpness, and Vision.

  • “You are what you eat” is as true for our dogs as it is for us: nutrition is one of the most important contributing factors to the overall health, wellness, and longevity of our furry family members. And, while dog food is designed to meet the minimum canine nutritional needs for our dogs to survive, we want our dogs to thrive.

    Buddy’s broad-spectrum formulation of 23 active ingredients delivers supplemental nutrition designed to address, and protect against, 10 of the most common canine conditions: Heart Health, Skin & Coat, Immunity Boost, Calming, Digestive Support, Energy Boost, Promotes Youthfulness, Hip & Joint, Mental Sharpness, and Vision.

  • Buddy is better than other canine dietary supplements in 3 primary ways.

    First, Buddy is 99% filler-free. Most canine supplements are treats or soft chews, which are only 15-20% active ingredients; the rest of these chews are filler and flavoring with zero (and potentially negative) health benefits.

    Second, Buddy is a broad-spectrum supplement designed to deliver benefits across a wide range of health issues, whereas most other supplements target only 1-2 specific conditions. Buddy’s 23 active ingredients target 10 of the most common canine health-, wellness- and aging-related challenges.

    Third, unlike most supplements that are produced as inexpensively as possible, Buddy is manufactured in the U.S.A. in a human-grade facility to the highest standards using premium and natural ingredients, including select organics.

  • Buddy fits right into your existing daily dog meal prep: grab a Buddy sachet from its dispenser box, tear it open, and sprinkle it on top of your dog’s food. Grab, tear, sprinkle — that’s it!

    The recommended daily serving depends on the size of your dog (see below) and you can choose to spread their daily dose over multiple meals, or all at once.

    Recommended servings:
    Small Dog (<25 lbs.) — ½ Sachet Per Day
    Medium Dog (25-75 lbs.) — 1 Sachet Per Day
    Large Dog (75 lbs.+) — 2 Sachets Per Day

  • Buddy is formulated to be both nutritious and delicious. It has an all-natural smoked bacon taste that dogs find irresistible and pairs great with kibble, wet dog food, and raw dog food.

  • When taken on a regular daily basis, most dogs will begin to show results within 6 weeks, and in as little as 2 weeks in some cases.

  • Buddy is recommended for all dogs older than 6 months. Please refer to our dosage guidelines for information on how much to give your dog.

  • Buddy is designed to be compatible with all major dog diets, include dairy-free, gluten-free, grain-free, and ketogenic diets. Buddy is also complementary to all major types of dog food: kibble, dry food, wet food, and raw food diets.

  • Buddy is formulated to minimize allergens. It contains Pork, Shellfish (Shrimp, Lobster and/or Crab), Soy & Milk.

    We encourage you to review our full Ingredients list, and always check with your veterinarian if you have questions.

  • Buddy is safe to take with other supplements.

    There are no known contraindications with Buddy and any over the counter or prescription medications, though if your dog is on medication we encourage you to double check with your vet before adding our product to your dog’s daily regimen.

  • Buddy is carefully balanced with your dog’s weight in mind, so we always recommend that you stick to the suggested dosage.

    In the event that your dog accidentally consumes more than the recommended dose, consult your vet as soon as possible.

  • Buddy is recommended for all dogs older than 6 months, and is safe and effective for elderly dogs, as well.

  • No, Buddy is shelf stable and safe to keep at room temperature. For best results, we recommend storing in a cool, dry place — for convenience, keep it next to your dog food!

  • Each component of our supplement system is designed to protect the efficacy of the 10-in-1 Daily Canine Supplement and to be gentler on our Earth.

    Each sachet is made with post-consumer recycled materials to keep oxygen and moisture out, while being planet-safe.

    And your dispenser box and shipping box were produced energy-efficiently and are fully recyclable and home compostable.

  • Yes.

Purchase Options

  • You make either a One Time Purchase or subscribe to Buddy.

    If you purchase a subscription we offer a discounted price and make it seamless so that you will never miss a day supporting your dog's health.

  • No. You can make a One Time Purchase.

    Like any habit though, results from taking Buddy take time and consistency is key. The nutrients in Buddy will support your dog’s health, wellness, and longevity, and they build in potency with continued usage.

  • Subscribing to Buddy makes setting the foundation for your dog’s holistic health, wellness and longevity as easy as “set it and forget it.” We’ll make sure your regular delivery shows up at your door exactly when you need it, so your dog never runs out of Buddy.

    We’ll also include fun treats (for you and your dog) throughout the course of your subscription — but those are surprises 🙂.

  • Absolutely. You can cancel your subscription at any time.

    The quickest way to do this is by logging into your account and following the prompts to cancel. Your request will be processed immediately and your card won't be charged from that point forward.

    Alternatively, you can contact one of our friendly team members at hello@getbuddy.co to request a cancellation of your subscription. Please note, however, that it may take up to 2 business days to process your request.

  • If for any reason you or your dog are not satisfied with your purchase, you may request a refund within 30 days of delivery of your first order. We’ll refund you for the full cost of the product less shipping and taxes—no questions asked. Just email us at hello@getbuddy.co to start the process.

    Your refund will be processed within 3 business days and may take up to 10 business days to be returned to your account.

Shipping

  • Absolutely. Just sign into Your Account and postpone.

  • Absolutely. We offer free 3-5 day business shipping on all domestic orders.

  • Buddy is only available in the United States at this time, but we plan to open international orders soon. If you live abroad, we’d love to hear from you, so send us a note at hello@getbuddy.co and tell us where you’d like to see Buddy launch next!

  • If for any reason you or your dog are not satisfied with your purchase, you may request a refund within 30 days of delivery of your first order. We’ll refund you for the full cost of the product less shipping and taxes—no questions asked. Just email us at hello@getbuddy.co to start the process.

    Your refund will be processed within 3 business days and may take up to 10 business days to be returned to your account.

Get in touch

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